Terms & Conditions

All of our products are designed & printed in Australia by us at Gökotta Kids.

 Payment Options: We accept all major Credit Cards, PayPal, Direct Deposit and AfterPay as payment for all our products. Please note that we will not start processing an order until we have received total payment.

Returns or Cancellation Policy

Due to our products being custom made, we are unable to refund or accept returns for change of mind, or if a customer has picked the incorrect size or has written the wrong spelling in their order form. However if an error occurs that is Gökotta Kids mistake or a product is faulty, then please contact us via email info@gokottakids.com.au so we can either organize a refund or exchange.

 Designs & Colours

  • Colours may appear slightly different when viewing our products online depending on your devise.
  • Placement of names/text will vary in each individual item depending on the length of your child’s name or text.
  • Customers can choose from our colour pallets or their own choice of colour combinations of up to 5 colours (CMYK Colours). Colours will be randomly placed within our unique images.

Timeframe

Customer orders are completed and posted within 2 days. Timeframe of postage will depend on location, however most of our customers within Australia have received their order within 5-7 business days.

Postage

We currently post anywhere within Australia, however, if you require international postage, please let us know and we can work out prices with our courier companies. For postage within Australia, we ulternate between Australia Post and various Courier companies depending on the size of your order and your location.